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FAQ
Q: I cancel the order, but why I still didn’t receive the refund?
A: It needs 3-20 working days for Ali express to process the refund, to be patient.
Q: What is our return policy?
A: If the hair has some quality problem, we will accept the return within 7 days after finishing the order.
if you don’t like the hair, but there is no quality problem, you can return the hair within 7days, but you need
to pay the shipping fee.
Q: How long does it last?
A: This hair can last for a long time depending on how you maintain it. Treat it like your own hair and take very
good care of it, hair texture could behold well after washing.
Q: Can the hair be dyed or bleached?
A: The wigs can not be dyed or permed. Please do not try it.
Q: What’s the best temperature for flat iron or curling iron?
A: We recommend 160~180 Celsius degrees or 320-350 Fahrenheit degrees! Even human hair can be burned. If
the temperature is too high without proper time control. Heat protection products will be recommended during
high-temperature iron.
Q: Why the color is not the same as the description?
A: The difference in color might be caused by some reasons like lighting, background, color reflection in the
monitor, etc. However, if you think the item you receive is wrong, please contact us ASAP, we will solve it for you.
Q: Does the hair shed a lot?
A: Some friends may complain about shedding after they run through the hair with fingers. Usually, it won’t shed
if you run through it gently.
We have bought several wigs in the past and paid lots of money and none of them were as nice as this wig. You get way more then your money worth
It is so easy to go through with the comb. Just awesome!!!
arrived really fast, I love the wig but it’s more straight than it looks on the photos. I expected the wig to be a bit kinky but its nice though
Loved the hair! It came in the right length, super thick, and was a seamless blend with my hair. The company had great communication and even sent me my package way sooner than I was expecting. I’d purchase from them again.
This is absolutely the best hair I’ve ever bought ever since I started wearing wigs. I am extremely satisfied and this is my first time ordering from you guys, Now I’m a customer for life.
Value for money!
They hair is very soft! It came nicely packaged as well, no off putting smell. I would definitely be purchasing this hair again
I love this hair like sooo much! The hair is absolutely so softt.Definitely will be ordering again soon ! This real review!
very lovely hair ..full hair
I’m always skeptical about hair that I purchase because it always looks good in the pictures, then rarely lives up to the hype. But this one?! It actually was better than I thought it would be. It’s super soft, and not that stringy, shiny kind of soft, but the almost yaky, but believable kind of soft.
This was my first time ordering a wig online and I was skeptical because I wouldn’t get to see it in person or touch it before purchasing. I received it today and I love it!! Its exactly what I was expecting, its soft, thick (just like I wanted it)Yes!!!! I’m very happy with my purchase.
The item is just as described. It’s super thick and the length is exact. This is my 2nd kinky wig from this store and I love it. You should buy. Once installed I will post. Will buy from this seller again
I recieved so many compliments on this hair and the color.Perfect!! Soft Doesn’t tangle and no shedding. Very natural
Very satisfied with my wig exactly as in the photo I advise this customer product well packaged quickly delivered
Woooow thank you very much he arrived before dates I’m very happy I have nothing to say it is great
Not exactly the color I ordered for but it’s still beautiful & soft…. very silky too
Beautiful Lace Front, well made, perfect thickness and so far does not tangle. the color to match my skin tone.
The hair was so soft and beautiful. I could not wait to put on! I also couldn’t believe how quick it arrived. Will definitely buy again.
nice and beautiful
I really like the hair.(personal preference) . conforms to description. Don’t hesitate about buying it. Will load more pics after..
This is by far the best wig over purchased!looks like a soft relaxer.Buy the wig get the bold hold active and have a happy!
Thank you so much I have received my order it’s beautiful the same as in the Description
It is the wig I want. The hair is full and soft, and the lace is light-colored, suitable for my skin. The length is real, without any shedding or tangles. Will buy it again
Super fast delivery! Super beautiful hair! The hair is very soft and there is no failure!
perfect
The wig is super soft. No weird smell & minimal shedding during co wash! Feels & looks natural & the lace is super easy to melt which is a big plus for me
I like the density and softness of this lace front wig!! The lace is so soft I can’t even feel it! It’s very easy to install and was already plucked. Best value for the price!!! I recommend using a lace tint spray for the lace to get the natural look you want
I like the density and softness of this lace front wig!! The lace is so soft I can’t even feel it! It’s very easy to install and was already plucked. Best value for the price!!! I recommend using a lace tint spray for the lace to get the natural look you want
very smooth ,same as picture but I was expecting 360 lace front so I can part it at any side I want
One of the best wigs I have ever purchased!!! I had this wig for around three weeks; there is little to no shedding. I will definitely buy this unit again.
This unit is great. It’s so soft and manageable. Its light weight . All I needed to do was cut the lace and add my press powder. I will be ordering again.
So soft and fits very well. I was good to go. Th is a wig is a MUST HAVE!!! I would Definitely buy again!!! Highly recommended very natural appeal and very soft, worth every penny!
This hair is amazing. Im in love with this hair ITS SO SOFT AND IT DOESNT SHED AT ALL this hair is so soft smells good and Im impressed 10/10recommended so affordable as well A MUST BUY!!!
Very nice wig, the length is right, store very available and serious who follows the package until the reception. Honestly no scam. Thank you
true length, texture is out of this world I’m definitely buying another one.. The store’s service is very good and they also communicate and update you through out the process.. Thanks I’m a happy Client.
This wig is well worth the money! For the first time my family approved this wig that is straight. I am not a professional wig wearer but I made it work. It not tangles and shedding ?,I will purchase another
The hair is very soft and nice. Shipping was quick.Packaging was real nice too. I’ll come back when I put it on.
I’d recommend this wig to anyone I know. It’s definitely worth the money!
I LOVE IT. Was super nervous at first because a lot of stores advertise certain things and it not be true.
the hair is stunning just as s described so accurate I love it no smell thanks and it was so quick thanks coming for more
I love this hair soo much, The hair is super soft. The store was always in contact with me answering all my questions and making sure everything was okay. I will definitely order again!!THANK YOU!!
This hair is absolutely stunning! It’s so soft, the texture is absolutely amazing looks just like natural.If you’re considering buying it, please just put it in your cart you will not regret it.
Very fast delivery. Oh my the hair is really full and beautiful am in love with the texture too. Very friendly supplier, answered all my concerns and would highly recommend him/her.
this wig is so beautiful, lovely and so Soft to touch. the store is so nice in communicating . I will definitely been buying more